Refunds and purchase help

Pro is not on sale yet. When checkout opens it will be a plain annual licence: no automatic renewal, and the price shown here is the price charged.

Request help

For help with a Pro purchase or a refund request, contact support@cornerpeg.com.au with your Paddle purchase reference and checkout email. Do not include payment-card details. You can also use the support link on your Paddle receipt for payment help.

Explain what went wrong so the purchase can be reviewed. Paddle processes approved refunds. We will explain what a refund means for your Pro licence and any later renewal.

Your licence after a refund

An approved full refund prevents further licence claims for that order and removes its purchased time from future renewal calculations. Approved partial refunds retain the purchased term unless their combined amount reaches the original order total.

Licence tokens work offline. A refund cannot immediately disable a token already saved on a disconnected device. After a full refund, stop using that order’s Pro access. Free calculations and plain reports remain available.

Your consumer rights

Nothing in this process limits your rights under the Australian Consumer Law. Those rights apply independently of any additional refund arrangements.

See our terms and privacy policy for more information.